Privacy Policy

Last updated:

Trendart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Mailing address and shipping information
• Payment information processed through secure third-party providers
• Communications you send to us, including messages through our contact form
• Preferences and interests related to our products

We also automatically collect certain information when you visit our website, such as:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and requests
• Communicate with you about your orders, products, and services
• Respond to your inquiries and provide customer support
• Send you marketing communications, with your consent
• Improve our website, products, and services
• Analyze website usage and trends
• Prevent fraud and ensure security
• Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract Performance: When processing is necessary for the performance of a contract with you
• Legal Obligation: When processing is necessary for compliance with a legal obligation
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided these interests do not override your rights and freedoms

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• With payment processors to facilitate transactions
• With shipping companies to deliver your orders
• When required by law or to protect our rights and safety
• In connection with a business transfer, such as a merger or acquisition
• With your explicit consent

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your data receives adequate protection, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring recipients are certified under appropriate frameworks
• Implementing additional security measures as necessary

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track user interactions with our ads and website.

Google Ads Remarketing

We use Google Ads remarketing to show you relevant advertisements on other websites you visit. This is done through cookies that track your browsing behavior.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This service collects information about how visitors use our website, which helps us improve our services.

Google Maps API

If we use Google Maps on our website, Google may collect information about your location and usage of the map feature.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. For detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Trendart
7907 N Blackstone Ave
Fresno, CA 93720, United States
Phone: +1 559 266 2900
Email: message@trendart.world